Kendra Life Sdn. Bhd. – Privacy Policy

Privacy Policy

Kendra Life Sdn. Bhd. (“KLSB”) is committed to protecting your personal information and will take the relevant
measures to safeguard your personal information in accordance with the Personal Data Protection Act 2010. This
Privacy Policy (“Policy”) sets out how we use and protect the information you give us. This Policy only applies to
personal information of individuals that are processed for commercial transactions.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to,
when Users visit our site, register on the site, place an order, fill out a form, and in connection with other
activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate,
name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will
collect personal identification information from Users only if they voluntarily submit such information to us. Users
can always refuse to supply personally identification information, except that it may prevent them from engaging
in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal
identification information may include the browser name, the type of computer and technical information
about Users means of connection to our Site, such as the operating system and the Internet service providers
utilized and other similar information.

How we use collected information

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand
how we collect, use, communicate and disclose and make use of personal information. The following outlines our
privacy policy:

Before or at the time of collecting personal information, we will identify the purposes for which information is
being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us
and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by
law.
We may use information in the aggregate to understand how our Users as a group use the services and
resources provided on our Site.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or
consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those
purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as
unauthorized access, disclosure, copying, use or modification.
We continually strive to improve our Site offerings based on the information and feedback we receive from you.
Your information helps us to more effectively respond to your customer service requests and support needs.
We may use the information Users provide about themselves when placing an order only to provide service to
that order. We do not share this information with outside parties except to the extent necessary to provide the
service.
The email address Users provide for order processing, will only be used to send them information and updates
pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If
User decides to opt-in to our mailing list, they will receive emails that may include company news, updates,
related product or service information, etc. If at any time the User would like to unsubscribe from receiving future
emails, we may include detailed unsubscribe instructions at the bottom of each email or User may contact us via
our Site.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive
for record-keeping purposes and sometimes to track information about them. User may choose to set their web
browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the
Site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against
unauthorized access, alteration, disclosure or destruction of your personal information, username, password,
transaction information and data stored on our Site.

We are committed to conducting our business in accordance with these principles in order to ensure that the
confidentiality of personal information is protected and maintained.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic
aggregated demographic information not linked to any personal identification information regarding visitors and
users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners,
suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that
appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.
In addition, these sites or services, including their content and links, may be constantly changing. These sites and
services may have their own privacy policies and customer service policies. Browsing and interaction on any
other website, including websites which have a link to our Site, is subject to that website’s own terms and
policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These
cookies allow the ad server to recognize your computer each time they send you an online advertisement to
compile non personal identification information about you or others who use your computer. This information
allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most
interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain
information at our Site from those we actually know are under 13, and no part of our Site is structured to attract
anyone under 13.

Changes to this privacy policy

KLSB has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at
the bottom of this page and send you an email. We encourage Users to frequently check this page for any
changes to stay informed about how we are helping to protect the personal information we collect. You
acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware
of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use
our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your
acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site,
please contact us at:

Personal Data Protection Officer
Suite 1-30, The Scott Garden,
No.289, Jalan Klang Lama,
58100 Kuala Lumpur, Malaysia.